Our Staff Handbook

The current handbook contains Goodwin College’s policies and practices that are in force at the time of publication. Please read this handbook thoroughly because this supersedes all previously issued handbooks, and any inconsistent policy statements.

As an employee, you are responsible for abiding by the College’s rules and policies. Throughout this handbook you may be referred to as staff or employee; these terms are used interchangeably. Further, Goodwin College reserves the right to revise, modify, delete and/or add to any and all policies, including but not limited to compensation, work content, benefits, employment practices or procedures described in this handbook at any time, with or without advance notice, at the College’s sole discretion. Your continued employment after any of these policy changes indicates your agreement with these policies. Please review this handbook regularly as policies and procedures may be refined throughout the year.

All Goodwin College employees are employed on an “at will” basis, which means that both you and Goodwin College have the right to terminate employment at any time for any reason or no reason, with or without cause and with or without notice.

This handbook may not contain all the information you will need during the course of your employment. As such, you may receive additional information and instructions from the College. If you have any questions regarding this handbook or any College policies, please direct your concerns to your supervisor or if they are not available, Human Resources.

Employees can expect that Goodwin College will:

  • Operate an ethical educational institution that adheres to the policies and procedures stated in this handbook and our College catalog.
  • Provide services to the community through our educational programs.
  • Select people on the basis of skill, training, ability, attitude and character.
  • Respect individual rights and treat all employees with courtesy and consideration.
  • Communicate to our employees Goodwin College’s overall goals and objectives and our progress toward meeting those objectives.
  • Develop competent people who understand our mission and are committed to achieving our goals.
  • Do all these things in a spirit of friendliness and cooperation so that Goodwin College will continue to be known as “a great place to work!”

What Goodwin College Expects From You:

Perform all aspects of your role, including:

  • Understand your responsibilities and know how to perform them promptly, correctly and in the spirit of friendliness and cooperation.
  • Cooperate with administration and your fellow employees, maintaining a good team attitude. How you interact with fellow employees and those whom Goodwin College serves, as well as how you accept direction, can affect the success of your department. In turn, the performance of one department can impact the entire service offered by Goodwin College. Consequently, whatever your position: Perform every task to the best of your ability. The result will be better performance for the College overall and personal satisfaction for you.
  • Grasp every opportunity offered for personal and professional development. This handbook offers insight on how you can positively perform to the best of your ability and meet or exceed Goodwin College’s expectations.
  • Take a proactive role in matters that concern you and impact your life. We are dedicated to making Goodwin College a place where you have direct access to management and can approach your supervisor or any manager to discuss your concerns or answer your questions.
  • Remember that you help create the healthy, pleasant and safe working conditions that Goodwin College intends for you. The dignity that you, your fellow employees and our students hold is important. Goodwin College needs your help in making each working day enjoyable and rewarding.
  • Attend Commencement ceremonies.
  • Consistently demonstrate your commitment to providing and/or supporting a quality learning experience for our students.

Resolving Your Workplace Concerns

All employees are expected to work collaboratively and constructively to resolve concerns by leveraging your management team. You should first discuss concerns with the next level of the management team starting with your direct supervisor. If you still have concerns, you should then speak with the department head, followed by the Vice President. If you are uncomfortable speaking with your supervisors or believe it is inappropriate to speak with a specific individual on the management team, you should speak with the next level manager or contact Human Resources.

It is prohibited to bring a guest, whether internal or external, to a scheduled meeting with management or Human Resources without prior authorization.

We recognize that in the course of meeting with members of your management team, you may wish to take notes to document the discussion for future reference. That is permissible, however, recording the meeting using audio or video equipment is strictly prohibited without the express, written, and advance consent of Human Resources.